Unified Communications Engineer

  • Job Reference: 79602053-2
  • Date Posted: 1 February 2019
  • Recruiter: Perspecta
  • Location: Herndon, Virginia
  • Salary: On Application
  • Sector: AV, VC/UC & Networks
  • Job Type: Permanent

Job Description

Overview

Every day at Perspecta, we enable hundreds of thousands of people to take on our nation's most important work. We're a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation's most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselves-to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers.

Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways-not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter.

Perspecta's talented and robust workforce-14,000 strong-stands ready to welcome you to the team. Let's make an impact together.

Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories

Responsibilities

This position will be part of a team of unified communications engineers operating in a converged IP environment who are responsible for the design, implementation, enhancement, optimization, and maintenance of the enterprise LAN/WAN/VTC/VoIP & Telco infrastructure. The incumbent is expected to work with other engineers on various technical projects including but not limited to voice & A/V architecture design, deployment, maintenance and routine voice & A/V related operational responsibilities.

Detailed Responsibilities:

  • Oversees the day-to-day health of the enterprise and customer voice and A/V infrastructure, with a focus on assuring stability, capacity and organizational productivity. The network is a converged IP network carrying data, voice and video.
  • Addresses and resolves complex technical problems relating to the installation, upgrade, and daily operation of local and regionally distributed voice and A/V network infrastructure.
  • Set up, operate, maintain and repair equipment used to enhance live events, such as microphones, video recorders, projectors, lighting and sound mixing equipment.
  • Record meetings and presentations with video cameras, operate spotlights, adjust amplifiers, coordinate graphics used in displays and provide technical support for teleconferences and webinars.
  • Technician may also edit copy and store videos and DVDs, track inventory of equipment and order supplies.
  • Change projector lamps in a number of different brands of projectors. Trouble shoot computer and projection systems in conference rooms and large theatres.
  • Addresses and resolves complex technical problems relating to the installation, upgrade, and daily operation of all A/V hardware and systems.
  • Assist in evaluating current and emerging voice and A/V technologies, conducts technical assessments, and makes recommendations to Information Technology director and customers.
  • Strong interpersonal and customer service skills in addition to the ability to effectively manage and prioritize individual projects and tasks. Possess superior written and oral communication skills.
  • Solid vendor management skills (HW installation/troubleshooting, product/HW procurement) are required.
  • Position may require occasional travel to other Perspecta locations throughout the continental U.S.

This position is part of the after-hours on-call rotation and will require occasional after-hours, weekend and holiday work. Successful candidate must be flexible, with the ability to work independently as a project lead, part of the team or individual basis.

Qualifications

Qualifications:

  • Bachelor's Degree plus 10 to 12 years of related experience or Master's Degree plus 8 to 10 years of related experience or a PhD plus 5 to 7 years of related experience is required.
  • Minimum of 6-10 years of hands-on experience in the implementation and administration of complex, multi-location, multi-vendor, converged voice/data networks in a geographically distributed environment.
  • Must be able to transport, assemble, maintain and repair equipment used in multimedia production.
  • Minimum of 3 years of general AV experience is required. This includes working knowledge of sound systems, projectors, computer interfaces, and control systems. Product lines include Crestron, Nec, AMX, Shure and Christie products.
  • Knowledge of camera and lighting techniques is essential, and familiarity with editing equipment and software may be required.
  • Hands-on experience with the implementation and maintenance of Cisco call manager and Cisco unity connection is a plus but not required.
  • Experience with older Avaya and Siemens PBX systems is desired but not required.
  • Experience with Unified communication applications such as Microsoft Lync, Cisco Jabber, and Polycom is highly desired.
  • Creative problem-solving abilities, attention to detail, and ability to "think outside the box".
  • Understanding of Microsoft Back-Office technologies, including, but not limited to Active Directory, IIS, Exchange, and other components.
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