VOIP Engineer - AVAYA EXP ESSENTIAL

  • Job Reference: AA38941/5
  • Date Posted: 21 November 2017
  • Recruiter: Creative Personnel London
  • Location: Dundee City
  • Salary: £25,000 to £30,000
  • Sector: AV, VC/UC & Networks
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

My client, the UK`s leading integrator of audio-visual systems, access control, Infrastructure cabling into the Health and Fitness, Corporate and retail marketplace, is looking for an experienced VOIP Engineer to join their successful and busy team.

The successful VOIP Engineer will have experience of Avaya IP Office and all associated systems, including the installation, upgrade and maintenance of those systems.

In addition, the VOIP Engineer will be required to do the following:
  • Provide 2 nd and 3 rd line technical support
  • Carry out maintenance on existing systems
  • Be available for on-call support
  • Manage major service outages - taking a lead role in the process
  • Ensure all issues are logged correctly and resolved efficiently, with the customer being kept informed throughout the process
  • Assis the Project Managers with any new system implementation
The VOIP Engineer will have the following:
  • 2-3 years' experience supporting VOIP and PBX systems is essential
  • In-depth knowledge and experience of working with Avaya solutions
  • Solid knowledge of IP Telephony
  • Excellent communication skills, both written and verbal
  • Strong organisational skills with the ability to prioritise tasks
  • Proven problem-solving skills
  • Avaya certification would be highly beneficial
  • Linux experience would be preferred
This is a fantastic opportunity for an experienced VOIP Engineer to join a successful, growing and progressive company, and take that next step in your career. If you feel that this is the right position for you, please APPLY NOW with your full technical CV.

NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK WITH A VISA TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISA, ALL INFORMATION MUST BE IN THE CV NOT IN A COVERING LETTER.


AV, IP, VOIP, AVAYA, VOIP Engineer, Telephony, PBX, Support, Installation, IP Telephony, 1 st line, 2 nd line